Frequently asked questions

At Sturgess Diesel, we're committed to providing fair labor prices and quality, lasting repairs for all vehicles, from compact cars to 18-wheelers. We understand you might have questions, and we're here to provide clear answers so you can make informed decisions about your vehicle's service.

Answers to your common questions

We aim to make your repair experience as smooth as possible. Below, you'll find answers to some of the most common questions our customers ask about our services, policies, and what to expect when you choose Sturgess Diesel for your automotive and diesel repair needs.

How do I schedule an interlock installation?

We cannot shedule installations, you must contact either Intoxalock or Smart Start to begin the process. Please call Will Jones at (870) 946-6328. He can answer any specific questions you may have about the process.

Can I provide my own parts for a repair?

While we use high-quality parts sourced from trusted suppliers to ensure the best results and warranty coverage, please discuss this with our service team when you drop off your vehicle or call ahead. We can then advise you on our policy regarding customer-supplied parts.

How can I contact Sturgess Diesel?

You can contact us by calling (870) 659-7041 for diesel or (870) 946-6328 for automotive or by visiting our shop located at 603 East Superior St. Stuttgart, Arkansas 72160 during business hours. Our team is ready to help!

What should I know before bringing my vehicle in for service?
We recommend planning to drop off your vehicle for repairs. If you live locally, we are happy to help you get home after dropping off your vehicle. We also greatly appreciate a detailed description of the issues you are experiencing with your vehicle when you bring it in, as this helps us diagnose problems more efficiently.

Could you explain your repair process?
Walk-ins are always welcome, or you can call and make an appointment. We will take your information and a description of the issue you're experiencing. Then, we will diagnose the problem and call you with a repair quote. If you approve the quote, we will perform the repair and contact you as soon as your vehicle is ready to go!

What types of vehicles do you repair?
At Sturgess Diesel, we specialize in a wide range of vehicles, from compact cars to 18-wheelers. Whether it's an oil change or a complete engine overhaul, our experienced technicians are equipped to handle your repair needs.

Do you offer a warranty on your repairs?
We stand by the quality of our work and the parts we use. Please ask our service advisor for detailed information about the warranty applicable to your specific repair and parts.

Need more information?

If you didn't find the answer you were looking for, please don't hesitate to reach out to our friendly team. We're dedicated to providing exceptional service and lasting repairs for all your automotive and diesel needs.